How will we help your agency

• Hand holding for end users
• Understand existing processes
• Assess current state of G-Invoicing patches, process issues and identify key focus areas
• Identify stakeholders and create a focus group of super users
• Prepare training materials and detailed job aids
• Use best practices

What we do well

• Strong federal accounting knowledge
• Strong Oracle EBusiness Suite expertise
• Strong G-Invoicing knowledge
• Understand end to end business process and related system processes
• Attend to user questions timely and coordinate with appropriate stakeholders timely
• Detailed and through end to end testing including accounting validations

What did we do for G Invoicing at a well known federal agency?

• Trainings
• FAQs
• Weekly Office Hours
• Identify key stakeholders across the organization early in the SDLC, create a focus group with key stakeholders with leadership sponsorship
• Coordination, arrange and completed over 500 hours of workshops, requirements sessions, testing
• Started weekly office hours just before go-live and continued for over 6 months; to provide updates, answer questions on specific IAAs, demo changes and new patches
• Detailed job aids
• Address tickets timely
• Created a sharepoint/hub for G-Invoicing with job aids, policy materials,roles and resp details, training links, FAQs etc